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How to Manage Families

Families in Rostered group athletes with their guardians (parents or caregivers). This guide covers how to view and manage family information.

Viewing the Families List​

  1. Navigate to your club dashboard.
  2. Click Athletes in the sidebar.
  3. Use the By Family view toggle to see athletes grouped by family.
  4. The list shows:
    • Family name
    • Guardian names and pending invitations
    • Athletes in each family with their divisions

Click on any family to open their detail page.

Adding Athletes to Families​

Add a New Athlete​

  1. Open a family's detail page.
  2. In the Athletes section, click Add Athlete.
  3. Select Create new athlete.
  4. Complete the wizard with the athlete's information.
  5. The athlete is automatically linked to this family.
  1. Open a family's detail page.
  2. Click Add Athlete > Add existing athlete.
  3. Select the athlete from the list of available athletes.
  4. Click to add them to the family.

Remove an Athlete from a Family​

  1. Open the family's detail page.
  2. Find the athlete in the Athletes section.
  3. Click the Remove button next to their name.
  4. Confirm the removal.
note

Removing an athlete from a family does not delete the athlete. They remain in your club but are no longer associated with that family.

Inviting Guardians by Email​

Guardians need to be invited to access their athletes' schedules and submit RSVPs.

  1. Open the family's detail page.
  2. In the Guardians section, click Invite Guardian.
  3. Enter the guardian's email address.
  4. Optionally, check Family Administrator to allow them to invite other guardians.
  5. Click Send Invitation.

The guardian will receive an email with instructions to create their account and access the family.

Setting Family Administrators​

Family administrators can invite other guardians to the family.

When Inviting a New Guardian​

  1. In the invitation form, check the Family Administrator checkbox.
  2. The guardian will have admin privileges once they accept.

For Existing Guardians​

Family administrator status is set when the guardian is invited. To change this:

  1. Remove the guardian from the family.
  2. Re-invite them with the appropriate administrator setting.

Viewing Pending Invitations​

The Guardians section shows both accepted guardians and pending invitations:

  • Accepted - Guardians who have created accounts and joined the family
  • Pending Invitations - Invitations that haven't been accepted yet

For pending invitations, you can see:

  • The invited email address
  • Who sent the invitation
  • When it was sent

Canceling Invitations​

  1. Find the pending invitation in the Guardians section.
  2. Click Cancel next to the invitation.
  3. Confirm the cancellation.

The invitation link will no longer work, and you can send a new invitation if needed.

Removing Guardians from Families​

  1. Open the family's detail page.
  2. Find the guardian in the Guardians section.
  3. Click Remove next to their name.
  4. Confirm the removal.
warning

Removing a guardian removes their access to the athletes in this family. They will no longer receive notifications or be able to submit RSVPs for these athletes.